Shipping & Returns

From the menu you can select a category to see the products. You can also click the 'products' link to see all our products. Alternatively you can enter one or more keywords in the search box and we will show you all relevant products to your search. 

For each product we have collected as much (large) images as possible to give you a very good idea what it is that you are buying. Simply click on them to see the bigger version and use your left and right arrow keys to go to the previous and next image.

 

Shipping costs

Shipping withing Europe (EUR1 zone PostNL) is always free above €60,-!

If the products fit in a normal mailbox we ship them for the cost of a normal post stamp :)

Packages up to 10kg in the Netherlands ship for €4,95 and in Europe (EUR1 zone PostNL) up to 2kg for €9,95.

Delivery

When on stock your order will be carefully packed and offered to PostNL for shipping within a few days.

If you have chosen a shipping method with Track & Trace we will send you an additional email as soon as your order is ready to ship. This email contains the tracking code and further instructions on how to track your order.

If you are living near Haarlem, The Netherlands we offer the option to pickup your order directly from our warehouse. Be aware that we do this by appointment only and we will contact you after your order to agree on a day and time.

 

About returns

You have the right to a trial period of 14 days. That means that you can return a product within 14 days after it has been delivered to your address. Returns are only accepted if the product is undamaged and you need to let us know in advance that you are planning to return a product. Doing so is simple: Send us an email. After we have supplied you with an RMA number you can send the product to us. Make sure to clearly write the RMA number on the outside of your packaging. Shipping costs for the return are your responsibility.

As soon as we have received the undamaged product we will return your money within 14 days.

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